My altafiber 4.0.10

My altafiber offers convenient access to all your account and services information. With the altafiber app, you can easily manage your altafiber phone, Internet, and Fioptics TV accounts right from your smartphone.

Billing and Payments:

• Pay your bill
• View billing and payment history
• Set up and manage recurring payments using Autopay
• Enroll in paperless billing using eBill
• Access frequently asked billing questions

Account Management:

• Register and manage your online profile
• Set up notifications for billing, payments, and special offers, including upcoming promotions and events

Services:

• Check your current services and available services for your address
• View your Fioptics TV equipment and services, including channel lineup

Help Center:

• Find quick answers to your billing, payment, and service questions
• Troubleshoot basic service issues in real time
• Access frequently asked questions

Contact Us:

• Chat with a live altafiber representative for assistance with all service inquiries
• Submit a question and receive a prompt response via email
• 24/7 customer service, sales, and technical support phone line available

Other Features:

• Use Message Center to retrieve important messages from altafiber
• Quick links to the Connect Cincinnati and Watch Fioptics* App
• Interactive map for locating altafiber Stores and Payment Centers

Please note that My altafiber requires an active altafiber account. The app's functionality is based on your subscribed services. *The Watch Fioptics App requires a subscription to Fioptics TV.